Terms & Conditions

A Terms & Conditions page helps show that the business is operating like a normal ecommerce store and provides customers with clear expectations around products, checkout, shipping, refunds, and NDIS-related guidance.

Suggested Terms & Conditions copy

The website theinnerspaceco.com.au is operated by The Inner Space Community, trading as The Inner Space Co, based in Queensland, Australia.

The store sells physical assistive technology and daily living aid products directly to customers. It does not operate as an affiliate, broker, or marketplace for third-party sellers.

All prices are listed in Australian Dollars and include GST. Orders are placed through Shopify checkout.

Accepted payment methods may include card, Apple Pay, Google Pay, Afterpay, and Shop Pay, depending on availability.

Delivery time frames are estimates only. Free shipping is included in product pricing.

Returns and refunds are handled under the store’s Shipping & Returns policy, and customer rights under Australian Consumer Law are not excluded.

NDIS support category information is provided as general guidance only. Customers should confirm funding suitability with their OT, plan manager, or relevant NDIA guidance before purchasing.