Terms & Conditions

The website theinnerspaceco.com.au is operated by The Inner Space Community, trading as The Inner Space Co, based in Queensland, Australia.

The store sells physical assistive technology and daily living aid products directly to customers. It does not operate as an affiliate, broker, or marketplace for third-party sellers.

All prices are listed in Australian Dollars and include GST. Orders are placed through Shopify checkout.

Accepted payment methods are shown at checkout and may include card, Apple Pay, Google Pay, Afterpay and Shop Pay, depending on availability.

Free Australia wide shipping is included in product pricing. We do not offer International Shipping.

Delivery time frames are estimates only, most orders are processed and dispatched within 1–3 business days of payment being confirmed.

Once your order is dispatched, a tracking number is emailed to you. Make sure to follow your order through the courier's website.

Important Note: There is no extra delivery charge for split parcels
All bundles include carefully selected items that may be dispatched from different specialist warehouses. Your order may arrive in separate tracked parcels, but you will only pay once: shipping is free Australia-wide, with no additional delivery charge for extra parcels. All parcels are linked to the same order and invoice.

Returns and refunds are handled under the store’s Shipping & Returns policy, and customer rights under Australian Consumer Law are not excluded.

NDIS support category information is provided as general guidance only. Customers should confirm funding suitability with their OT, plan manager, or relevant NDIA guidance before purchasing.